Reception and viewing requests
Reception calls and viewing requests come into every franchise office at once, each one time-sensitive to the listing.
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Industry
Voice AI for real estate
A viewing request needs a fast first response, before the lead moves to the next listing. Dring answers reception calls across every office and calls a lead back within the window that matters.
How this industry calls
Where the volume comes from
Reception and viewing requests spread across many offices, and a slow callback loses the lead.
Hard for a fixed-size team
A single office cannot staff reception across every franchise location, and a delayed callback lets the lead move to the next listing.
What changes with an agent
The agent answers reception for every office consistently, books the viewing on the call, and calls a lead back before the window closes.
Agents in production
Built for listings and offices
Three agent types cover reception, viewings and lead follow-up across a franchise network.
Reception agent across franchise offices
Answers reception calls consistently for every office in the network, on one line.
Viewing appointments
Books a viewing appointment directly onto the agent's or office's calendar.
Lead callback
Calls a new lead back inside the window that matters, before interest moves elsewhere.
See the full range on the agent catalogue.
A call, end to end
A viewing request, booked on the call
The agent answers the reception line, checks the listing's calendar, and books the viewing on the spot, then confirms by SMS while still on the call.
If the buyer needs an agent's judgment, it hands off live with the summary already attached.
Hi, I saw the listing on Main Street, can I view it this week?
Yes, I have Thursday at 4 PM or Saturday at 11 AM open for that listing, which works?
Thursday at 4 works for me.
Booked. I'm sending the address and confirmation to your number now.
ViewingBooked, Thursday 4 PM
ConfirmationSent by SMS
What we measure here
Consistent, every call
24/7availability for reception and viewing requests
<1 smedian response time
100%of calls analysed and scored
Compliance in this sector
Built for a franchise network
KVKK and GDPR by design
Buyer and renter contact data is handled under the same tenant isolation and audit trail as the rest of the platform.
Calling windows per country
Lead callback and follow-up outreach run inside calling windows and do-not-call lists per country.
Lead journeys improve over time
Listing and contact patterns from live calls show where the next qualification release can be sharper, within the tenant's agreed data controls.
FAQ
Common questions
Can one line answer for every franchise office?+
Yes, the reception agent runs consistently across every office in the network, routed to the right calendar and listing.
How fast is a new lead called back?+
The callback runs inside the window your team configures, so a new lead is reached before interest moves elsewhere.
Does it book directly onto an agent's calendar?+
Yes, it reads and writes to your calendar system in real time, so the viewing is confirmed on the call.
Can it always reach a person when needed?+
Yes, live handover to a human agent is always available and carries the full call context.
Put your reception line on Dring
Weeks, not quarters, to launch. Choose the subscription that fits your workflow, volume and support needs.