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Agent catalogue

Voice AI agents for support, sales and operations

This catalogue covers customer support, sales, booking, logistics, healthcare, finance, HR, surveys and CRM actions. Each starting workflow is adapted to your brand's tone, policies, systems and handoff rules, then validated before production.

Retail

Customer support & e-commerce

Product support agent

Handles warranty questions and return eligibility on the call.

Inbound

Delivery & return assistant

Tracks orders and walks the customer through a return, start to finish.

Inbound

Campaign follow-up caller

Follows up on a marketing campaign with interested customers.

Outbound

Customer satisfaction survey

Runs a short post-purchase survey and logs the results structured.

Outbound

Abandoned cart outreach

Reaches out to recover carts left incomplete at checkout.

Outbound

Store / branch support line

Answers hours, stock and location questions for a physical branch network.

Inbound
Travel

Hospitality & travel

Hotel reservation assistant

Books, changes and cancels reservations on the call.

Inbound

Travel planner

Answers itinerary questions and walks through package options.

Inbound

Airline ticketing assistant

Handles ticketing questions and changes for a carrier's call line.

Inbound

Hotel receptionist

Answers front-desk FAQs across Dring's 62-language technical coverage, with 10 launch-priority languages selected per deployment and each locale and workflow validated before production.

Inbound

Loyalty & campaign caller

Reaches out to loyalty members about a relevant offer or campaign.

Outbound
Health

Healthcare

Appointment secretary

Schedules appointments and sends reminders ahead of the visit.

InboundOutbound

Lab / MR result coordination

Coordinates result availability and next steps with the patient.

Outbound

Check-up package booking

Books check-up packages and follows up ahead of the appointment.

Outbound

Home-care assistant

Coordinates home-care visit scheduling with patients and families.

Inbound

Healthcare tourism guide

Runs multilingual intake and books a consultation for international patients.

Inbound
Finance

Finance & insurance

Credit collection reminder

Follows up on an outstanding balance politely and logs the response.

Outbound

Insurance sales explainer

Walks a prospect through policy options and answers coverage questions.

Outbound

Loyalty programme assistant

Explains loyalty programme terms and current benefits to callers.

Inbound

Claims intake assistant

Takes a first-notice claim and gathers the details needed to open it.

Inbound

Credit pre-qualification

Runs a first-pass pre-qualification conversation before human review.

Outbound
People

Human resources

Candidate qualification

Pre-screens candidates against role requirements before an interview.

Outbound

Reference check caller

Calls listed references and records structured feedback.

Outbound

Onboarding assistant

Walks new hires through onboarding steps and answers early questions.

Outbound

HR info line

Answers common policy and benefits questions for employees.

Inbound

Recruitment outreach

Reaches out to passive candidates about an open role.

Outbound
Sales

B2B & sales

Lead qualification caller

Qualifies inbound leads against criteria before handing to sales.

Outbound

Dealer / partner campaign caller

Runs a campaign across a dealer or partner network.

Outbound

Meeting scheduler

Finds a time and books a meeting directly onto a rep's calendar.

Outbound

Demo follow-up

Follows up after a product demo to gauge interest and next steps.

Outbound

Reactivation caller

Reaches out to dormant accounts to re-open the conversation.

Outbound
Delivery

Every agent ships the same way

Whichever template your business starts from, it goes through the same five steps before it takes a real call. Match the starting workflow to customer support, outbound sales, booking or Sector Insight, then see how Dring tests agents, the Agent Factory and the voice AI operations snapshot. For language planning, read the 62-language customer service guide.

  1. 01

    Discover

    Map the conversation, the systems it needs and the edge cases it must handle.

  2. 02

    Build

    Adapt the template to the brand's tone, policies and tool access.

  3. 03

    Test

    Run it against realistic simulated conversations, including hostile and out-of-scope requests.

  4. 04

    Launch

    Roll out gradually, watching live call scores at each stage.

  5. 05

    Evolve

    Keep improving against weekly regression sweeps and live feedback.

Don't see your use case?

Every agent here started as a request. Tell us what your team needs answered, booked, routed or written back to a tool. A consented form submission can be followed by an AI qualification callback in about two minutes, with timing confirmed for the workflow.