Follow up while appointment intent is fresh
Hear how the agent understands context, connects to approved systems and leaves a clear next step.
Voice AI · Appointments & Booking
AI appointment booking agents that check the real calendar
Dring understands what the caller needs, checks live availability, books or reschedules the slot and sends the confirmation. It can also update the CRM, route an exception or take an approved payment action.
Submit the form and Dring AI calls in about two minutes, identifies itself and qualifies the workflow before the next step. See the callback flow.
Dring AI workflow demo
Follow up while appointment intent is fresh
An outbound follow-up checks the request, offers available times and confirms what happens next.
The problem
What breaks today
Scheduling is simple until the front desk is also handling everything else.
Front desk overloaded with scheduling calls
Booking, rescheduling and reminder calls compete with walk-ins and everything else the front desk handles.
No-shows from a gap in reminders
A missed reminder call is a missed appointment, and a manually run reminder list does not always get through.
Booking calls outside office hours are missed
People try to book in the evening or on weekends, and the call simply is not answered.
What changes
The calendar decides, not a callback
Dring checks real availability on Google Calendar or Outlook, offers open slots, and books the appointment while the caller is still on the line. A confirmation goes out by SMS or WhatsApp immediately, and rescheduling works the same way on a callback.
For appointments that involve a deposit, the agent can also take payment on the call.
I need to book a check-up, ideally sometime next week.
I have Tuesday at 10:30 or Thursday at 15:00 open next week. Which works better?
Thursday at 15:00 is good.
Booked for Thursday at 15:00. I'm sending the confirmation and directions by SMS now.
CalendarSlot booked
ConfirmationSent by SMS
Capabilities
Built to book, not just take a message
Calendar booking
Checks and books live availability on Google Calendar or Outlook, no double-booking.
CRM lookup
Recognises returning callers and pulls up their record before offering a slot.
SMS and WhatsApp confirmation
Sends the booking confirmation, directions or prep instructions right after the call.
Payment on the call
Takes a deposit or booking fee through Stripe, iyzico or another connected bank, on the spot.
Live transfer
Hands off to a person for anything outside a standard booking, with context attached.
Ten languages prioritised for launch
Books and confirms across ten launch-priority languages, backed by a 62-language technical capability. Dates, names, services and handoff wording are tested for the specific booking workflow.
How it works
A typical booking call
- Step 1
Caller requests a slot
The agent identifies the type of appointment needed and any preferences.
- Step 2
Availability checked
Live calendar availability is checked in real time, not a static list.
- Step 3
Slot confirmed and booked
The caller picks a time and the agent books it directly on the calendar.
- Step 4
Confirmation sent
An SMS or WhatsApp confirmation goes out before the call ends.
- Step 5
Reschedule handled the same way
A later callback to reschedule follows the same flow against the live calendar.
Measured on every call
Availability you can count on
10launch-priority languages, backed by 62-language technical coverage
72%approximately reach a resolution across current production workloads
10K+more than 10,000 minutes of agent conversation per day
FAQ
Common questions
Which calendar systems does it connect to?+
Google Calendar and Outlook are supported, with the agent checking and writing real availability, not a cached copy.
Can it take a deposit or booking fee during the call?+
Yes, payment can be taken on the call through Stripe, iyzico or a connected bank, when the appointment requires it.
What happens if the caller wants to reschedule later?+
A reschedule call follows the same flow: it looks up the existing booking, checks new availability, and updates the calendar.
Does it send a reminder before the appointment?+
Reminder calls or messages can be scheduled ahead of the appointment using the same agent.
Show us the booking workflow
Submit context and consent for a callback. Dring AI calls in about two minutes, identifies itself and qualifies the booking or coordination use case.