Reception overwhelmed at peak hours
Calls stack up when the front desk is also greeting visitors and handling deliveries.
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Voice AI · Corporate Secretary & Reception
A main line that never rings out
Dring answers your company's main line, figures out who the caller needs, routes or transfers the call, and takes a proper message when no one is free. Nothing gets lost between reception and the right desk.
The problem
What breaks today
The main line is everyone's job and no one's job at the same time.
Calls get routed to the wrong desk
Without a clear intent check up front, callers bounce between extensions before reaching the right person.
After-hours calls leave no message
A caller who reaches voicemail after hours often just hangs up, and the message never reaches anyone.
What changes
Every caller gets routed, not parked
Dring greets the caller, asks who they are trying to reach or what they need, and either transfers live with context or takes a structured message. The right person is notified immediately by SMS or email, so nothing waits until someone checks a voicemail box.
It also handles meeting room bookings and simple appointment requests directly on the calendar.
Hi, I'm trying to reach someone in your finance team about an invoice.
I can connect you now, or take a message if the finance line is busy. Let me try connecting you first.
Sure, thanks.
Transferring you now, I've shared your invoice question so you won't need to repeat it.
RoutingLive transfer
ContextShared with recipient
Capabilities
Built to route, not just answer
Live warm transfer
Routes the call to the right person or department with the reason for the call already shared.
Virtual PBX and SIP
Sits on your existing phone infrastructure as the first point of contact for the main line.
Meeting and calendar booking
Books meeting rooms or simple appointments directly on Google Calendar or Outlook.
Contact lookup
Recognises known contacts and routes based on their history with the company.
Structured message-taking
Takes a proper message and notifies the right person instantly by SMS or email, day or night.
62 languages
Greets and routes callers in their own language without a transfer to a language line.
How it works
A typical reception call
- Step 1
Call arrives
The agent answers the main line on the existing PBX or SIP trunk.
- Step 2
Intent identified
The caller states who or what they need, and the agent confirms the right destination.
- Step 3
Route or take a message
If the person is available, the call transfers live with context. Otherwise a structured message is taken.
- Step 4
Recipient notified
An SMS or email alert goes out immediately with the message or call summary.
Measured on every call
A front desk that never sleeps
24/7reception availability
<1 smedian response time
100%of calls analysed and scored
FAQ
Common questions
Does it replace our phone system?+
No, it sits on your existing virtual PBX or SIP line as the first point of contact and routes from there.
How does it know who to transfer a call to?+
It asks the caller who or what they need, matches that against your routing rules, and transfers or takes a message accordingly.
What happens when no one is available to take the call?+
It takes a structured message and notifies the right person by SMS or email immediately, rather than leaving a voicemail unheard.
Can it book meeting rooms as well as answer calls?+
Yes, it can check and book meeting room or appointment availability directly on the connected calendar.
Give your main line an agent that never misses a call
Weeks, not quarters, to launch. Choose the subscription that fits your workflow, volume and support needs.